Due to the current situation of Covid-19, please be aware that we may be experiencing slight delays with limited staff available at your local post office.
Our processing time is about 1-2 weeks, as every item is made to order. Our team will notify you when your order is on it's way!
Please keep in mind that shipping time may vary based on your location.
Due to the nature of our products in our Spaw Care Collection, we will not be accepting returns once the product has been used.
If by chance your product arrives damaged or broken, please contact us in order to set up an exchange. Shipping cost for the exchange are the responsibility of the customer, however we will cover the cost of shipping the item back to you!
We do not accept returns when it comes to our bandanas, as every item is made according to your size and item you have chosen. Please refer to our sizing chart when making your order.
We may exchange your item if it arrives damaged. Please send us a photo and a detailed email at firstname.lastname@example.org. Once accepted, the shipping cost for the exchange are the responsibility of the customer, however we will cover the cost of shipping the item back to you!