FAQ

Do you ship overseas?
 
 
How long will it take to get my order?
 
 
Are the Spaw Care products safe for dogs if accidentally consumed?
 
 
How often would you apply the Paw Shield?
 
 
How long would shipping take domestically? (Within Canada)
 
 
Do you attend any local markets on Vancouver Island?
 
 
Do you have any products in retail locations? 
 

Yes!

We currently have items at the following locations. 

_____

- Primrose Collective at Mayfair Mall in Victoria, BC. 
______

- Happy Tails Teeth Cleaning 
Victoria, BC 

______

- Island Pet Source
Victoria, BC 

______

- Sea Cider Farm & Ciderhouse
Saanichton, BC

______

- Modern K9
Calgary, AB

______

- East Coast Paws
New Brunswick, Canada

______

Nala's Home 
Denmark

 

 
Can I sign up to your newsletter?
 
 

Returns

Can I return my product?
 

We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help.

We offer returns and exchanges within 30 days of purchase, shipping at the customer's expense. You can return your product for store credit, or a different product of the same value. Returned items must have no visible signs of wear and tear and must have tags still on. 

Just email us directly and attach a photo of the product and we’ll take you through the process.

Paw Shield, Sunscreen and Cystal Clear Canines Toothpaste can NOT be returned or exhanged due to the nature of the product.